Full Informed Consent

Manntara is an online mental health support platform connecting you with independent, licensed mental health professionals. Manntara is not an emergency or crisis intervention service.

If you or someone you know is in immediate danger or experiencing a mental health emergency, please call 112 (National Emergency), Tele-MANAS at 14416, or go to the nearest hospital immediately.

Counselling, psychotherapy, consultations, and other mental health services may involve discussing personal experiences, emotions, and concerns. While our professionals work to support your wellbeing, specific outcomes cannot be guaranteed.

Psychological assessments, screening tools, questionnaires, intelligence assessments, personality assessments, projective assessments, and other clinically appropriate assessment procedures may be recommended when necessary.

Assessment results are intended to support professional understanding and treatment planning, and should not be interpreted as definitive conclusions in isolation.

Information shared during sessions and assessments will be treated confidentially, subject to legal, ethical, and safety-related exceptions — for example, where there is risk of harm to yourself or others, or where disclosure is required by law.

By using Manntara, you consent to the collection, secure storage, and processing of your personal information, intake forms, session records, assessment results, communications, and related documentation by Manntara for service delivery, continuity of care, legal compliance, quality assurance, and record-keeping purposes.

This is governed in full by our Privacy Policy.

By booking a session, you consent to receive services through online communication platforms (video, audio, or chat) and acknowledge the limitations and risks associated with tele-mental health services, including potential technical disruptions and the inherent limitations of remote care compared to in-person sessions.

Sessions will not be recorded by Manntara or your professional without your explicit, separate consent.

Your participation in services offered through Manntara is entirely voluntary. You may choose to pause or end your engagement with a professional at any time, subject to our Refund & Cancellation Policy.

This Informed Consent should be read together with our:

• Privacy Policy
• Terms of Use
• Refund & Cancellation Policy

By checking the consent boxes and typing your name as a signature before booking a session, you confirm that you have read, understood, and voluntarily agreed to this Informed Consent.

For any questions regarding this Informed Consent, you may contact us at:

Email: care@manntara.in
Website: www.manntara.in